Suite 47.01 · Wilayah Persekutuan
The closed claim is where the audit starts
QueryPortal Hub Advisory reconstructs how a receipt becomes a reimbursement inside the expense platform your staff already use—not the demo company on a projector.
Request a claim-path auditPrimary engagement: Claim Path Audit
A dated pack of sampled claims, each followed from capture to payout, with notes on where the stated policy is enforced and where it is only displayed.
You leave with trail notes your finance and internal-audit leads can attach to a committee paper, plus a short list of configuration or access changes someone can put on a change window. Typical turnaround is twelve to eighteen business days after read-only access is confirmed.
From MYR 21,500 · informational
Related control work
Choose the engagement that matches the question in front of the next audit committee sitting.
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Policy Rule Enforcement Testing
Whether the platform blocks out-of-policy claims, or only prints a message the submitter can ignore.
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Duplicate and Split-Claim Examination
The same taxi, meal, or hotel night appearing twice—once on a card feed and once as an out-of-pocket claim.
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Card Feed Reconciliation Walkthrough
Unmatched corporate-card lines, delayed feeds, and claims that close while the bank file is still open.
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Delegate and Proxy Review
Who can submit or approve in someone else’s name—and whether the log still names a person.
What finance and audit leads said after a trail pack
Evidence from people who used our notes to close policy gaps and duplicate payments before the next sitting.
“The trail pack showed our meal caps on the handbook page and a warning the submitter could click past. We closed the soft-stop gap before the next sitting.”
Aina R. — Internal audit lead, listed services group
“Duplicate testing named hotel nights paid on the card and again as cash. Finance finally had a list, not a workshop debate.”
Hafiz M. — Finance controller, government-linked company
“Delegate notes caught approvals from a shared mailbox our policy still called “the line manager.” The log did not name a person.”
Priya S. — Expense governance, regional distributor
Bring a live closed claim, not a demo
Tell us which expense platform you run and which sitting you are preparing for. We will propose a trail audit, rule test, or examination that fits.